Taking Action #29 – Kindness is a Rare Leadership Skill
A client is calling and they want a discount because something went wrong.
An employee is missing on targets and results are slipping, they need to be realigned.
TA# 24: The Structure of Transparency
Are you looking for uncommon results in your company? Or maybe just for yourself? There’s a structure to build the uncommon results you crave for yourself and your team and it starts with transparency. I’m not just talking about 2% or 5% growth from year to year. I’m...
Taking Action #21: Get Smarter About Goal Making (not just setting)
This is the time of year when so many of us start to take stock of the year that passed and the one that’s coming. It’s that time that we start to think about what could be for the year ahead.
There have been studies done that show that most people only accomplish a small fraction of their goals from year to year. Yet there are others that do much much more.
Taking Action #17 – Want Better Results?
So often we look at the bottom line and continuously set better goals and watch for the outcomes that we want to see. Whether it’s improving the bottom line, better customer service, client retention or other outcome based metric – we want to improve them.
