The Latest Paper Napkin Wisdoms

You’ve set several goals for yourself, but now what? It’s time to eat, sleep, and breathe the things that will get you there. Every step you take should be on the same pathway to success. Changing our daily behavior can be hard. Sometimes turning a bad habit into something positive can take months or even […]

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To ensure business success, build a team who share your values and goals The people you surround yourself with make a big impact on your success. This is especially true when running a business, as relationships can make or break you. What you want is a dream team that can work together harmoniously, while members […]

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Becoming an entrepreneur is liberating and takes guts. But before you dive in, answer these questions: what’s your vision? What goal are you aiming to reach? Here’s how to set that vision and attainable goals along the way.

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If you’re a long term Paper Napkin Wisdom listener, you may remember Christina Harbridge’s last visit EPISODE 47, when we had a lively discussion about shifting focus towards things that are enjoyable.

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Being a good manager and effective leader is not just about making decisions on your own, but about understanding how much decision-making depends on the customer’s behavior.

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A client is calling and they want a discount because something went wrong.
An employee is missing on targets and results are slipping, they need to be realigned.

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Are you looking for uncommon results in your company? Or maybe just for yourself? There’s a structure to build the uncommon results you crave for yourself and your team and it starts with transparency. I’m not just talking about 2% or 5% growth from year to year. I’m talking about double digit year-over-year growth. Even […]

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This is the time of year when so many of us start to take stock of the year that passed and the one that’s coming. It’s that time that we start to think about what could be for the year ahead.
There have been studies done that show that most people only accomplish a small fraction of their goals from year to year. Yet there are others that do much much more.

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So often we look at the bottom line and continuously set better goals and watch for the outcomes that we want to see. Whether it’s improving the bottom line, better customer service, client retention or other outcome based metric – we want to improve them.

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The Johari window was created by two psychologists in the mid-1950s as a tool for personal, group, and relationship development. Peter Mellen uses the Johari window as the framework for discussing how individuals and groups act, and how communication and relationships can grow.

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